Wholesale Terms & Conditions

We’re excited to share our products with your community. Below are our Wholesale Terms and Conditions and Credit Purchase Agreement.
Please read the following and sign by completing the form below.

Minimum Order Requirement
  • Initial wholesale orders require a minimum of 6 cases or a total order value of $250 or more.

Order Fulfillment
  • Orders ship within 1–3 business days of receipt.

  • Orders ship via FedEx, UPS, or USPS based on optimal carrier availability and temperatures.

  • Ice packs are used to maintain controlled temperatures in transit. 
Case Quantities
  • 12oz Coffees, drinking chocolate and baking products: Sold in 6-unit case packs

  • Chocolate Bars: Sold in 12-unit case packs

  • 5lb Bulk Coffee: Can be ordered individually

Damaged Products
  • Please inspect all shipments immediately upon delivery.

  • Report any damage or defects to Orders@MokaOrigins.com within 5 days of receipt.

  • Damaged merchandise will be replaced with new product.

  • Claims made after 5 days may not be honored.




    Minimum Advertised Price (MAP) Policy – Moka Origins

    To protect the integrity of our brand and ensure fair competition among our retail partners, Moka Origins enforces the following Minimum Advertised Price (MAP) Policy:

    • Coffee (12oz Bags) – MAP: $13.95

    • Chocolate Bars (2.5oz) – MAP: $6.95

    Retailers may sell Moka Origins products in-store at any price they choose. However, advertised pricing (including online listings, email campaigns, social media promotions, or print ads) must not fall below the MAP listed above without prior written approval from Moka Origins.

    Violations of this MAP Policy may result in loss of wholesale privileges.

    We appreciate your partnership and commitment to maintaining the value of our products and our mission-driven brand.



Shipping & Delivery Policy

We’re committed to getting your order to you quickly, affordably, and reliably. Below are the details of our shipping zones, delivery rates, cold brew policies, and pickup options.

Free Shipping Thresholds

  • Northeast & Midwest – Free shipping on orders over $250

  • South & West – Free shipping on orders over $500

Orders below these thresholds are subject to flat-rate shipping fees (see below).

Flat-Rate Shipping (for orders below minimums)

  • Northeast & Midwest: $15

  • South: $25

  • West: $35

Use our Shipping Zone Map to determine your region.

Local Honesdale PA Delivery & Pickup

  • We offer free local delivery within our designated delivery zone, which includes select areas around Honesdale, PA. Email orders@mokaorigins.com to determine if you qualify. 

  • For deliveries outside this delivery zone, a $2 per mile delivery fee applies.

  • Pickup is always available at the Moka Origins facility during business hours.

Cold Brew Keg Delivery

  • Free delivery of any keg quantity within our designated delivery zone.

  • For deliveries outside the zone, a 6-keg minimum is required. A $2 per mile delivery fee applies (calculated only for miles beyond our zone).

  • Cold Brew Kegerators: Free placement is available for partners who meet our minimum keg order requirements. Please contact us for details.



Equipment Maintenance & Service (Local Customers Only)

Client-Owned Equipment

  • Preventative Maintenance: Complimentary monthly check-ups during coffee deliveries, including group head cleaning, brow maintenance, and grinder calibration.

  • Repairs Beyond Maintenance: Billed at $50/hour, plus the cost of parts.

Equipment Purchased from Moka Origins

  • New Equipment: Includes a one-year service package and manufacturer’s warranty on parts.

  • Used Equipment: Includes a one-year warranty on parts and service provided directly by Moka Origins.



Credit Purchase Agreement

By submitting a credit application and placing an order with Moka Origins, the customer agrees to the following terms:

  1. Credit Approval Required:
    Completion of a credit application does not guarantee approval. Credit terms are extended only after a payment history has been established and approved at the sole discretion of Moka Origins.

  2. Order Acceptance:
    All orders are subject to acceptance by Moka Origins and governed by these Terms and Conditions.

  3. Payment Terms:
    Payment is due according to the terms stated on the invoice. Accounts not paid by the due date are considered past due and will incur a finance charge of 1.5% per month (18% annually).

  4. Credit Policy:
    Moka Origins reserves the right to modify, limit, or revoke credit terms at any time, with or without notice.

  5. Binding Agreement:
    Invoices become a binding purchase contract five (5) days after receipt unless the customer raises a written or verbal objection within that period.

  6. Collections & Legal Fees:
    In the event of non-payment, the customer agrees to pay all costs of collection, including attorney fees, court costs, and service of process.

  7. Governing Law & Venue:
    Any disputes arising from this agreement shall be governed by the laws of the Commonwealth of Pennsylvania, with exclusive jurisdiction in Wayne County, PA.





Complete our Wholesale Terms and Conditions Agreement

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